object(WP_Post)#4974 (24) { ["ID"]=> int(5405) ["post_author"]=> string(1) "2" ["post_date"]=> string(19) "2022-02-23 13:57:15" ["post_date_gmt"]=> string(19) "2022-02-23 12:57:15" ["post_content"]=> string(2949) "At Vittorazi we understand quite well that our clients experience is a long journey that doesn’t simply stop with the purchase of one of our paramotor engines. It’s rather the sum of many interconnected moments and a deeper relationship with our brand either direct or thanks to one of our qualified international dealers.   It took a great deal of dedication because servicing our clients and be on their side after they chose to fly Vittorazi has always been the guiding principle of our vision. That’s why today we believe that we accomplished a giant step towards the achievement of our goal: every single engine will be carrying along its dedicated manuals for installation and maintenance while also being available for free download from our website.     “The manual is part of the engine”; the product manuals’ opening line starts with this phrase.   This phrase was also the inspiration behind which a team of engineers and specialized technicians from the company worked on during the entire redesign of the technical documentation. The team worked for over 14 months on the drafting of these 12 guides, aimed both at users and professional dealers, containing information and technical descriptions, maintenance tables and reference values.     All information has been divided into 3 different manuals: user manual, installation manual and maintenance manual.   The user manual is the guide provided upon the purchase of the engine and aims at providing new users with basic information about: the model of engine being purchased, its applications, its operation, how maintenance and warranty processes work. In the users’ manual there is also a thorough explanation of warnings and the main recommendations for using the engine always in utmost safety.   The installation manual is intended for professionals, frame manufacturers and qualified dealers in the official Vittorazi sales network. This volume contains instructions for the correct installation of the engine on compatible frames and can be seen as a guide created with the help of illustrations to be followed step by step.   Another manual intended for professionals, frame manufacturers and qualified dealers, is devoted to engine maintenance. The authorized dealer who can carry out maintenance operations on a Vittorazi engine has participated in the training courses that the company constantly provides throughout the year. The courses are scheduled in webinar or face-to-face mode and are always accompanied by a theoretical part and a practical part on the individual parts of the engine.   Download here all the manuals!" ["post_title"]=> string(60) "AN OUTSTANDING CUSTOMER SERVICE STARTS FROM DETAILED MANUALS" ["post_excerpt"]=> string(0) "" ["post_status"]=> string(7) "publish" ["comment_status"]=> string(6) "closed" ["ping_status"]=> string(6) "closed" ["post_password"]=> string(0) "" ["post_name"]=> string(60) "an-outstanding-customer-service-starts-from-detailed-manuals" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2022-02-23 13:57:15" ["post_modified_gmt"]=> string(19) "2022-02-23 12:57:15" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(52) "https://vittorazi.com/?post_type=notizia&p=5405" ["menu_order"]=> int(112) ["post_type"]=> string(7) "notizia" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" }